Refund Policy

We stand by the quality of herPositiv products. If you're not satisfied, we offer a 30-day money-back guarantee from the date of purchase.

To request a refund:

  • Email info@herpositiv.com with your order number and reason for return.

  • Products must be returned (used or unused) within 30 days.

  • Once received, refunds will be processed to your original payment method within 5-10 business days.

Shipping costs are non-refundable. Refunds are only applicable for purchases made through our official website.